About

iHeartCigars is your go-to online cigar shop, built for enthusiasts who want premium cigars without the hassle or inflated prices. Based in Doral, Florida, this no-nonsense retailer cuts through the fluff to deliver top-quality smokes at fair prices. Their inventory includes a wide range of premium cigars, samplers, humidors, cutters, lighters, and other accessories, all stored in a climate-controlled environment to ensure freshness. Every cigar is hand-inspected before shipping and packed with Boveda humidification to arrive ready to smoke. Whether you’re a seasoned aficionado or just starting out, iHeartCigars makes it easy to enjoy high-quality cigars with fast shipping and a 100% satisfaction guarantee.

FAQS

• Is there a minimum age to order from iHeartCigars?
  iHeartCigars does not accept orders from customers under 21, including for accessories. All purchases require age verification through a third-party service, AgeChecker.
   

• How does iHeartCigars ensure cigar quality?
  All cigars are stored in a climate-controlled environment with optimal temperature and humidity. Each cigar is hand-inspected for quality—no cracks or flaking—and packed with Boveda humidification for shipping.
   

• Are all products on iHeartCigars in stock?
  Yes, all products listed on their website are in stock and ready for immediate purchase and shipping.
   

• What payment options does iHeartCigars accept?
  They accept Visa, MasterCard, American Express, and Discover. Address verification (AVS) is used, and orders may be canceled if billing details don’t match.
   

• What if I didn’t receive an order confirmation?
  Check your spam or junk folder. If it’s missing, contact customer service at customercare@iheartcigars.com or call 844-447-8247.
   

• Does iHeartCigars offer discounts or promo codes?
  Yes, iHeartCigars offers regular discounts and promo codes on cigars, samplers, and accessories. Visit their website or Cigarfinder.com for current promotions.
   

• Is there a newsletter for exclusive deals?
  Yes, subscribing to their email newsletter provides early access to exclusive deals, new arrivals, and special promotions.
   

• Does iHeartCigars have a clearance section?
  Yes, their website includes a clearance section with discounted cigars, humidors, and accessories.
   

• Where can I find daily and weekly specials?
  Daily and weekly specials are listed in the “Deals” section on their website, updated frequently with limited-time offers.
   

• Are there discounts for military members or first responders?
  Yes, iHeartCigars offers special discounts for military members and first responders as a thank you for their service.
   

• How do I redeem a promo code at checkout?
  Enter the promo code in the designated field during checkout, and the discount will apply automatically before completing your purchase.
   

• What if my promo code isn’t working?
  Verify the code is entered correctly and hasn’t expired. If it’s still not working, contact customer service at customercare@iheartcigars.com.
   

• Can multiple promo codes be combined?
  No, iHeartCigars typically does not allow stacking or combining multiple promo codes on a single order.
   

• What is iHeartCigars’ shipping policy?
  Orders are processed Tuesday through Friday and shipped the next business day via USPS Priority (2–5 business days). Orders placed on Friday ship Tuesday. Expedited options are available upon request.
   

• Domestic Shipping:
  iHeartCigars ships to all U.S. states except Utah and Hawaii. California and Delaware require an adult (21+) signature at delivery. Sales tax is applied based on the destination state.
   

• International Shipping:
  International shipping is not currently available, but updates may be announced in the future.
   

• What is iHeartCigars’ return policy?
  iHeartCigars offers a 100% satisfaction guarantee. Returns are accepted within 14 days for unused items in original packaging, with a possible 10% restocking fee. Damaged or incorrect items are replaced at no cost if reported within 3 days. Contact customercare@iheartcigars.com or call 844-447-8247 for an RMA number.
   

• How can I contact iHeartCigars’ customer service?
  Reach them at 844-447-8247 or email customercare@iheartcigars.com. Their address is 1315 NW 98th Ct, Bay 13, Doral, FL 33172.
   

• Does iHeartCigars offer free shipping?
  Yes, free standard shipping is available on orders over $99 (after discounts, before taxes) within the continental U.S.
   

• Are gift cards available?
  Yes, gift cards are available in various denominations and can be purchased directly from their website.
   

• Are there age restrictions for purchasing?
  Yes, iHeartCigars does not sell to anyone under 21, and age verification is required for all orders.
   

• What delivery methods are available?
  Standard shipping is via USPS Priority (2–5 business days). Expedited options like UPS Next Day or 2-Day are available upon request.
   

• Does iHeartCigars have a rewards program?
  Yes, their rewards program allows customers to earn points on purchases, redeemable for discounts on future orders.
   

• Does iHeartCigars sell cigar samplers?
  Yes, they offer a variety of cigar samplers to try different blends without buying full boxes.
   

• Does iHeartCigars sell accessories?
  Yes, they sell humidors, lighters, cutters, ashtrays, and other cigar-related accessories.
   

• Does iHeartCigars sell machine-made cigars?
  Yes, iHeartCigars offers machine-made cigars alongside their premium selection.
   

• Does iHeartCigars sell e-cigarettes or vaporizers?
  No, iHeartCigars focuses on cigars and accessories and does not sell e-cigarettes or vaporizers.
   

• Does iHeartCigars sell Cuban cigars?
  No, due to U.S. regulations, iHeartCigars does not sell Cuban cigars.
   

• How do I track my order?
  You’ll receive a tracking number via email once your order ships. You can also log into your iHeartCigars account to view order status.
   

• Can I modify or cancel my order?
  Orders cannot be changed online once submitted, but contact customer service immediately at customercare@iheartcigars.com or 844-447-8247 to request modifications or cancellation before shipping.
   

• What is the best way to store cigars from iHeartCigars?
  Store cigars in a humidor at around 70% humidity. iHeartCigars offers humidors and humidification products for proper storage.